At instaslots Casino, your privacy is of utmost importance to us. We are committed to protecting your personal data and handling it with transparency and integrity. This article provides a detailed overview of how we collect, use, and safeguard your personal information, as well as your rights under applicable data protection laws.
Key Definitions
Understanding key terms can help clarify how your data is handled:
- Personal Data: Any information that identifies or can be used to identify you, either directly or indirectly, such as your name, email address, IP address, or financial details.
- Processing: Any action performed on personal data, including collection, recording, storage, use, and destruction.
- Controller: The entity (in this case, instaslots Casino) responsible for determining the purposes and means of processing your personal data.
- Processor: A third party that processes data on behalf of the controller.
- Consent: Your explicit permission for us to process your personal data for specific purposes.
General Information
This Privacy Policy, alongside our Terms and Conditions, outlines how we manage your personal data. By using our website and services, you consent to the terms described here. We may update this policy from time to time, so we encourage you to review it regularly to stay informed of any changes.
About Us
instaslots Casino is owned and operated by N1 Interactive Ltd, a company registered in Malta. As the data controller, we are responsible for ensuring that your personal data is processed in line with legal requirements, particularly under the General Data Protection Regulation (GDPR).
We have appointed a Data Protection Officer (DPO) to oversee our data protection activities and ensure compliance. If you have any questions about this policy or your personal data, you can contact our DPO at dpo@n1interactive.com.
Your Rights
Under data protection laws, you have several rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you, free of charge, to understand how it is being used and ensure we are processing it lawfully.
- Right to Rectification: If any of the data we hold about you is inaccurate or incomplete, you can ask us to correct it. We may require proof to make these changes.
- Right to Erasure: Also known as the “right to be forgotten,” you can request that we delete your personal data when there is no longer a legitimate reason for us to keep it. However, please note that this right is not absolute and is subject to legal obligations that may require us to retain certain data.
- Right to Object: You can object to the processing of your data where we rely on our legitimate interests or those of a third party, particularly if you feel it impacts your fundamental rights and freedoms.
- Right to Restriction: You may request that we limit the processing of your data under certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.
- Right to Data Portability: You have the right to request that your data be transferred to another service provider in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: If you have given your consent for any data processing, you can withdraw it at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent.
To exercise any of these rights, please contact our Data Protection Officer at dpo@n1interactive.com. We strive to respond to all legitimate requests within one month, but if your request is complex or you have made multiple requests, it may take longer. In such cases, we will keep you informed of our progress.
Data Collection and Use
We collect your personal data in several ways, either directly from you or automatically through your interactions with our website and services. Here’s a breakdown of the types of data we collect and how we use it:
- Identity Data: This includes your name, username, date of birth, and gender. We collect this data during account registration to create your player profile and verify your identity.
- Contact Data: This includes your email address, home address, and phone number. We use this information to communicate with you about your account, provide customer support, and send marketing materials if you have opted in.
- Financial Data: This includes your bank account details, payment card information, and transaction history. We use this data to process deposits and withdrawals, conduct anti-fraud checks, and comply with legal obligations such as Anti-Money Laundering (AML) regulations.
- Usage Data: This includes data about how you interact with our website, such as the games you play, your login times, and the duration of your sessions. We use this data to enhance your gaming experience, provide personalized content, and ensure compliance with responsible gaming practices.
- Technical Data: This includes your IP address, browser type, and operating system. We collect this data to ensure the security of our website and improve its functionality.
- Profile Data: This includes information about your gaming preferences and behavior, which we use to offer a more personalized experience and manage responsible gaming measures.
We may also collect Special Categories of Personal Data, such as information related to responsible gaming (e.g., self-exclusion status) or data revealing your racial or ethnic origin, which may be obtained from documents you provide.
Sharing of Data
To deliver our services effectively, we may need to share your data with trusted third parties, including:
- Group Companies: Other entities within our corporate group that help provide our services and ensure compliance with legal obligations.
- Service Providers: Companies that support our operations, such as payment processors, marketing agencies, and IT service providers. These third parties are required to process your data in accordance with our instructions and are bound by confidentiality agreements.
- Regulatory Authorities: We may share your data with government bodies or regulators when required by law, particularly in relation to AML and responsible gaming obligations.
We ensure that any third parties handling your data provide the same level of protection that we do and that they only use your data for the purposes we have specified.
Data Security
We take the security of your personal data very seriously. We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security audits.
Your player account is protected by a unique ID and password. We recommend using two-factor authentication (2FA) for an added layer of security. You are responsible for keeping your login details confidential and ensuring they are not shared with others.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically, we are required to retain your data for at least five years due to AML regulations.
After this period, your data will either be securely deleted or anonymized so that it can no longer be linked to you. Please note that we cannot comply with requests to erase data that we are legally obligated to retain.
Automated Decision-Making
Generally, we do not use fully automated decision-making processes that have a significant impact on you. If we do, we will inform you and explain the logic involved, as well as the potential consequences of such decisions.
International Data Transfers
In some cases, we may need to transfer your personal data to countries outside the European Economic Area (EEA). We ensure that any such transfers comply with GDPR requirements by implementing appropriate safeguards, such as the European Commission’s Standard Contractual Clauses, to protect your data.
By using our services, you consent to these international data transfers. If you have any concerns about how your data is handled during these transfers, please contact us.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please reach out to us through one of the following methods:
- Email:hey@instaslots.com
- Live Chat: Available on our website
- Data Protection Officer:dpo@highseasnv.com.
We are here to help and will do our best to address your concerns promptly and effectively.
Conclusion
At instaslots Casino, we are dedicated to protecting your privacy and ensuring that your personal data is handled securely and lawfully. We value the trust you place in us and are committed to maintaining that trust by upholding the highest standards of data protection. Please feel free to contact us if you have any questions or need further information about our privacy practices.