If you haven’t received your Free Bet from the First Bet Insurance offer, there could be a few reasons why.
To qualify for the €25 Free Bet, the following conditions must be met:
- You must place a €25 bet with odds of 2.0 or higher.
- The qualifying bet must settle as a loss.
- The offer is available only once per account.
If all of the above requirements were met and you still haven’t received your Free Bet, Fiona can escalate your case to the relevant team for review.
Tip: The Free Bet is credited automatically once your qualifying bet settles, so if your bet is still open or pending, the Free Bet will be added shortly after it’s settled as a loss.