We only have access to your bank account number if you’ve previously provided it to us — for example, when you made a withdrawal request or added your bank details as a payment method.
If it’s been a while, you might simply not recall submitting this information. Rest assured, your details are stored securely and confidentially, in full compliance with data protection and privacy regulations.
If you have any concerns or would like further clarification, please don’t hesitate to contact our support team at hey@betiro.com — we’ll be happy to explain how and when your details were provided.