How can I change my date of birth or correct my personal information?

(Also applies to: “I made a typo in my name” / “How do I fix my personal details?”)

If you need to correct your personal information — such as a typo in your name or an incorrect date of birth — please reach out to us via email at hey@betiro.com.

To verify the request, attach a clear picture of your valid ID document showing the correct details. Once received, our team will review your information and make the necessary updates to your account.

Tip: Make sure the ID photo is clear and readable — this helps our team process your request quickly and accurately.