Author: Linus Eriksson

When a Player shows any signs of RG, we will proceed via Self-Exclusion (RG Account Closure) Ensure the Player is verified Chat: Ensure, the Player is logged in. If not, verify 3 security details. Email: Ensure they used their registered email address or provided 3 security details. If they didn’t, ask them to verify the connected address and insist on confirming security questions. Close…

When a Player doesn’t show any signs of RG, we will proceed to Disable Account (Non-RG Account Closure) Ensure the Player is verified Chat: Ensure, the Player is logged in. If not, verify 3 security details. Email: Ensure they used their registered email address or provided 3 security details. If they didn’t, ask them to contact us via the email registered. Ask for the…

Why have my deposit not been added yet? Usually, deposits are added to your account instantly. However, in some cases, they can take longer. This is because payments are processed by a Payment Service Provider (PSP), not directly by instaslots. While we aim for fast transactions, a few factors can cause delays: Processing Times: The PSP processes transactions on our behalf, and depending on the…