Author: Matheus Taylor

Our cashback offer is based on the net losses from all slots bets made with real money. Every Thursday morning, you will receive 10% of your net losses back. The cashback is calculated from your gameplay during the week, from Thursday to Thursday, and there are no wagering requirements attached.Please note that cashback is not applicable to bets made on Live Casino, Table Games,…

At Winny, some bonuses are free from wagering. However, some bonuses may still have such requirements. If you’re playing with bonus money and want to check how much you have left to wager before your bonus money turns into real cash, just head over to the ‘My Bonus‘ section and look under ‘Available Bonuses.’For bonuses with wagering requirements, like a welcome offer, you’ll see…

Wagering requirements refer to the total amount of money you need to bet before you’re able to withdraw funds from your account. These requirements ensure that players actively engage in the games, rather than depositing and immediately cashing out.At Winny, some bonuses may include specific wagering conditions, which means you’ll need to meet these terms before being able to withdraw any winnings.As for deposits,…

If you have received free spins from us and encounter the error code “Failed to activate,” it may be due to a few different reasons:Location MismatchEnsure you are in the same country that you set as your profile country. If you are using a VPN, we recommend turning it off to resolve this issue.Closed AccountIf your account is on cooling-off or closed, free spins…

1. Go to the Login pageClick on ‘Login’ to navigate to the screen where you typically enter your credentials. 2. Select ‘Forgot password?’Instead of entering your details, click the ‘Forgot password?’ link located below the login fields. 3. Enter your account emailInput the email address associated with your account and submit. You’ll then receive an email with a link to reset your password. 4.…

No, you cannot create an account at Winny if you are underage. You must be at least 18 years old or meet the legal gambling age in your jurisdiction. Proof of age may be required.

If you need to change your phone number, it’s easy! Just go to the sidebar menu, click on “Profile,” and update your number there. If you’d prefer, you can email us at hey@winny.com with both your old and new numbers, and we’ll take care of the update for you.

At Winny, each player is allowed to register only one account. If multiple accounts are detected, they will be closed immediately. This rule applies to accounts created by representatives, relatives, or any other third parties acting on your behalf. For full details, please refer to our Terms and Conditions.

You may not use a VPN, proxy or similar services or devices that mask or manipulate the identification of your real location, as you must be resident in a jurisdiction that allows gambling.

As stated under our Terms and Conditions both, you and the Casino can decide to have your Player Account closed at any time. Following the closure of your account, we will retain your personal data on record for as long as required by law. This data shall only be used should it be required by competent authorities. You can have more info by following…