Author: Matheus Taylor
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If you participated in and won a Gamer Provider Tournament but have not yet received your prizes, there’s no need to worry. Our team will process your rewards as soon as possible. We depend on Gamer Provider to provide us with the winner’s list, which is why it may sometimes take a little longer to receive your prizes.Read More
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No, we do not have a Sportsbook section on Dreamz. We only offer Slot games and Live Casino games.Read More
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If you would like to set limits on your account, please visit our Play Safe page. There, you can choose any financial limit you’d like. Simply select the limit you want, specify the amount, and choose a time interval of 1 day, 1 week, or 1 month. If you wish to reduce your financial limits, the change will take effect immediately. However, if you want to remove or increase your…Read More
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To check your active limits, head over to the ‘ Play Safe ‘ section. You’ll see a green checkmark next to each limit that’s currently active. Tap on any of the limits to view more details about them.Read More
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Withdrawals are typically cancelled or declined if your deposit hasn’t been wagered at least three times, as outlined in our Terms & Conditions. If your withdrawal is cancelled, you’ll receive an email with the reason. However, if no reason is provided, the cancellation might be due to incorrect bank details. Please check your email to confirm if the cancellation was related to the wagering…Read More
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We do not charge any transaction fees. However, in rare cases, it may be applied by your bank.Read More
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We do not charge any transaction fees. However, in rare cases, it may be applied by your bank.Read More
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The available payment methods depend on the market you’re registered in. We offer a range of options tailored to each market, with some regions having more choices than others. To see which methods are available to you, simply go to the Deposit section while logged into your account. In most markets, we offer bank transfer and credit card deposits.Read More
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We aim to approve your withdrawal as quickly as possible, provided that you have wagered your deposit at least three (3) times. If we have requested account verification, your account must be verified before we can process your withdrawal.Please check your email inbox to see if you’ve received any requests from us regarding verification.If your account is already verified and you’ve met the wagering…Read More
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Deposits Not Added – Within 24 Hours– Deposits are usually added instantly, but occasionally, there may be a delay of up to 24 hours. If your deposit has not appeared in your account within this time frame, we recommend waiting a bit longer as it might still be processing. Deposits Not Added – Over 24 Hours– If it has been over 24 hours and…Read More
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