Author: Matheus Taylor

If you have received free spins from us and encounter the error code “Failed to activate,” it may be due to a few different reasons:Location MismatchEnsure you are in the same country that you set as your profile country. If you are using a VPN, we recommend turning it off to resolve this issue.Closed AccountIf your account is on cooling-off or closed, free spins…

Wagering requirements refer to the total amount of money you need to bet before you’re able to withdraw funds from your account. These requirements ensure that players actively engage in the games, rather than depositing and immediately cashing out.At Dreamz, some bonuses may include specific wagering conditions, which means you’ll need to meet these terms before being able to withdraw any winnings.As for deposits,…

At Dreamz, most bonuses are free from wagering. However, some bonuses may still have such requirements.If you’re playing with bonus money and want to check how much you have left to wager before your bonus money turns into real cash, just head over to the ‘ My Valuables ‘ section and look under ‘Active Valuables.’For bonuses with wagering requirements, like a welcome offer, you’ll see a…

Our cashback offer is based on the net losses from all slots bets made with real money. Every Thursday morning, you will receive 10% of your net losses back. The cashback is calculated from your gameplay during the week, from Thursday to Thursday, and there are no wagering requirements attached. Please note that cashback is not applicable to bets made on Live Casino, Table…

Our free spins come with no wagering requirements, meaning your winnings are credited as real money.

The Welcome Offer is available to you on the day of your registration and lasts for 7 days. To receive the Welcome Offer, you must activate it before making a deposit. If you haven’t received the offer, it may have expired, you might not have activated it previously, or there could be a technical issue. Expired Offer: Expiration dates are established for a reason.…

If a player did not receive cashback, several reasons could apply. If any of the reasons below apply to you, we will investigate further. Profit: The cashback is calculated based on your net losses. This means we review all the bets you placed on slots throughout the week and subtract any winnings you earned from those bets. If you finished the week with a…

We’re sorry to hear that you’ve experienced issues while trying to purchase bonus features. Please double-check that the cost of the bonus feature is under €50. At Dreamz, there’s a limit of €50 for bonus buys, so features exceeding this amount won’t be available for purchase.

No, your cashback at Dreamz comes with no wagering requirements! It’s credited as real money, so you can use it to play or withdraw it directly—your choice. Let us know if you have any other questions about it or check the Terms and Conditions of the offer.

While playing with bonus funds, the maximum bet you can place is €5. This rule remains in effect until you’ve fulfilled the wagering requirements for your bonus.