Author: Matheus Taylor

Deposits Not Added – Within 24 Hours– Deposits are usually added instantly, but occasionally, there may be a delay of up to 24 hours. If your deposit has not appeared in your account within this time frame, we recommend waiting a bit longer as it might still be processing. Deposits Not Added – Over 24 Hours– If it has been over 24 hours and…

We aim to approve your withdrawal as quickly as possible, provided that you have wagered your deposit at least three (3) times. If we have requested account verification, your account must be verified before we can process your withdrawal.Please check your email inbox to see if you’ve received any requests from us regarding verification. If your account is already verified and you’ve met the…

The available payment methods depend on the market you’re registered in. We offer a range of options tailored to each market, with some regions having more choices than others. To see which methods are available to you, simply go to the Deposit section while logged into your account. In most markets, we offer bank transfer and credit card deposits.

We do not charge any transaction fees. However, in rare cases, it may be applied by your bank.

We do not charge any transaction fees. However, in rare cases, it may be applied by your bank.

Withdrawals are typically cancelled or declined if your deposit hasn’t been wagered at least three times, as outlined in our Terms & Conditions. If your withdrawal is cancelled, you’ll receive an email with the reason. However, if no reason is provided, the cancellation might be due to incorrect bank details. Please check your email to confirm if the cancellation was related to the wagering…

To find your free spins, simply click on “My Bonus” next to your balance in the top right corner of your screen, or open our sidebar menu. From there, you can select the bonus you wish to enjoy and activate it.

Our Welcome Offer at Winny is a Sticky Bonus. This means that your deposit will be tied to the bonus until the wagering requirements are met. For more information, please check our full Terms and Conditions or contact us via email at hey@winny.com

Unfortunately, if your account is in a cooling-off period, it won’t be eligible for the offer. The cashback offer is only available to active accounts. For more information, please check our Terms and Conditions.

While playing with bonus funds, the maximum bet you can place is €5. This rule remains in effect until you’ve fulfilled the wagering requirements for your bonus.