Author: Matheus Taylor

To send you an export of your personal data as requested, we’ll need to confirm your identity. Please send an email to hey@dreamz.com with the following information: – Full name:– Date of birth:– Address:– Mobile phone number:– Payment methods you’ve used on our platform:– The games you’ve played the most with us: We take the protection of your personal data very seriously, which is why we…

As stated under our Terms and Conditions both, you and the Casino can decide to have your Player Account closed at any time. Following the closure of your account, we will retain your personal data on record for as long as required by law. This data shall only be used should it be required by competent authorities. You can have more info by following…

You may not use a VPN, proxy or similar services or devices that mask or manipulate the identification of your real location, as you must be resident in a jurisdiction that allows gambling.

You can adjust your limits by visiting our “Play Safe” page in the sidebar menu. If you would like to completely remove a limit from your account, please email our team at hey@dreamz.com. Be sure to include details about why you are making this request. If you wish to reduce your financial limits, the change will take effect immediately. However, if you want to remove or increase your limits, a…

At Dreamz, each player is allowed to register only one account. If multiple accounts are detected, they will be closed immediately. This rule applies to accounts created by representatives, relatives, or any other third parties acting on your behalf. For full details, please refer to our Terms and Conditions.

If you need to change your phone number, it’s easy! Just go to the sidebar menu, click on “Profile,” and update your number there. If you’d prefer, you can email us at hey@dreamz.com with both your old and new numbers, and we’ll take care of the update for you.

No, you cannot create an account at Dreamz if you are underage. You must be at least 18 years old or meet the legal gambling age in your jurisdiction. Proof of age may be required.

At some point, we may request that you verify the payment methods you’ve used on Dreamz, but you’re also welcome to verify them at any time.To do so, simply go to Verify Payment Methods and follow the on-screen instructions. Please note that each payment method will have its own document requirements, so ensure you provide the necessary details for each. Photos of Credit Cards: Copies of…

You are able to verify your account whenever you want under the tab “Verification”.To get your profile verified, you’ll need to provide us with the following documents: ID Proof of address Payment Method Each document’s requirements are clearly described on the *Verification” page to ensure they meet our approval criteria. At some point we may request further documentation, in those cases we will reach…

Account verification is a standard process in online casinos to ensure a safe and secure gaming environment for all players. There are several key reasons why verification is required: Compliance with regulationsOnline casinos are legally required to verify the identity of players to comply with anti-money laundering (AML) and Know Your Customer (KYC) laws. This helps prevent fraud, identity theft, and other illegal activities.…