Author: Matheus Taylor

If you need some time off, you can take a short break from playing for a day, a week, or even a few months. During this break, you will still have access to your account, but you won’t be able to deposit funds, play, or receive promotional offers. Your account will automatically reactivate once the break period is over. However, if you’re looking to…

Account verification is a standard process in online casinos to ensure a safe and secure gaming environment for all players. There are several key reasons why verification is required: Compliance with regulationsOnline casinos are legally required to verify the identity of players to comply with anti-money laundering (AML) and Know Your Customer (KYC) laws. This helps prevent fraud, identity theft, and other illegal activities.…

To verify your address, you need to provide a high-resolution picture of a physical document or the original PDF of a government-issued document. Acceptable documents include any utility bill (such as gas, water, or landline/broadband), a bank document (like a statement or any official letter sent to you), or another official government document. It’s important to remember that the document must have been issued…

To verify your Identity, you can provide us with a valid photo identification document such as a passport, driver’s license, or identity card. Please also submit the back of the document if the issue date and/or expiry date are printed there.

Our default withdrawal limits are a maximum of €4,000 per day, a maximum of €10,000 per week and a maximum of €20,000 per month (or equivalent in any currency), which follow a rolling time period. This means the limits are not reset at midnight or on a specific calendar date. Instead, the timer starts from the exact moment a withdrawal is requested.

Please note that we do not accept third-party payments. You must make deposits only from a bank account, bank cards, e-wallets, or other payment methods that are registered in your own name. If we determine during the security checks that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the owner of the payment account.…

Deposits Not Added – Within 24 Hours– Deposits are usually added instantly, but occasionally, there may be a delay of up to 24 hours. If your deposit has not appeared in your account within this time frame, we recommend waiting a bit longer as it might still be processing. Deposits Not Added – Over 24 Hours– If it has been over 24 hours and…

The available payment methods depend on the market you’re registered in. We offer a range of options tailored to each market, with some regions having more choices than others. To see which methods are available to you, simply go to the Deposit section while logged into your account.

Wherever possible, we do not charge you for deposits and withdrawals to your account. Fees may be applied, from time to time, in relation to the use of certain payment methods and/or if we incur a foreign currency charge in relation to your deposit/withdrawal. We will use all reasonable endeavours to notify you of any such fees at the time of transacting with us. Also,…

While playing with bonus funds, the maximum bet you can place is €5. This rule remains in effect until you’ve fulfilled the wagering requirements for your bonus.