Author: Matheus Taylor

No, your cashback at Winny comes with no wagering requirements! It’s credited as real money, so you can use it to play or withdraw it directly—your choice. Let us know if you have any other questions about it or check the Terms and Conditions of the offer.

We’re sorry to hear that you’ve experienced issues while trying to purchase bonus features. Please double-check that the cost of the bonus feature is under €50. At Winny, there’s a limit of €50 for bonus buys, so features exceeding this amount won’t be available for purchase.

I’m sorry to hear that you haven’t received any cashback this week. There could be several reasons for this. If the reasons listed below do not apply to you and you believe you should have received a cashback amount, please don’t hesitate to reach out to us at hey@winny.com Profit: The cashback is calculated based on your net losses. This means we review all…

The Welcome Offer is available to you on the day of your registration and lasts for 7 days. To receive the Welcome Offer, you must activate it before making a deposit. If you haven’t received the offer, it may have expired, you might not have activated it previously, or there could be a technical issue. Expired Offer: Expiration dates are established for a reason.…

At Winny, all free spins come with a 5x wagering requirement. This means you must bet five times the amount you won on the spins to request any cashout.

After reviewing your account, we found that it does not currently meet the requirements for a goodwill bonus. We genuinely appreciate your loyalty and encourage you to stay updated on our ongoing promotions. Please ensure that you opt-in to receive emails with offers and promotions that may interest you, and don’t forget that every Thursday, we have our cashback offer!

Our cashback offer is based on the net losses from all slots bets made with real money. Every Thursday morning, you will receive 10% of your net losses back. The cashback is calculated from your gameplay during the week, from Thursday to Thursday, and there are no wagering requirements attached.Please note that cashback is not applicable to bets made on Live Casino, Table Games,…

At Winny, some bonuses are free from wagering. However, some bonuses may still have such requirements.If you’re playing with bonus money and want to check how much you have left to wager before your bonus money turns into real cash, just head over to the ‘My Bonus‘ section and look under ‘Available Bonuses.’For bonuses with wagering requirements, like a welcome offer, you’ll see a…

Wagering requirements refer to the total amount of money you need to bet before you’re able to withdraw funds from your account. These requirements ensure that players actively engage in the games, rather than depositing and immediately cashing out.At Winny, some bonuses may include specific wagering conditions, which means you’ll need to meet these terms before being able to withdraw any winnings.As for deposits,…

If you have received free spins from us and encounter the error code “Failed to activate,” it may be due to a few different reasons:Location MismatchEnsure you are in the same country that you set as your profile country. If you are using a VPN, we recommend turning it off to resolve this issue.Closed AccountIf your account is on cooling-off or closed, free spins…