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No, when a game round is interrupted, the current session will be restored once you open the game again unless it has already finished. In that case, any possible winnings have already been credited to your balance.If you fail to load your recent session, please share any relevant information or screenshots and our team will investigate and get back to youRead More
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Looking for your favorite game? Try our fantastic search feature! You can easily search by game name, studio, collection, or even themes.Plus, check out our powerful filtering options! Filter by wild or bonus features, themes, and much more to find the perfect game that matches your style.Read More
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If you participated in and won a Gamer Provider Tournament but have not yet received your prizes, there’s no need to worry. Our team will process your rewards as soon as possible. We depend on Gamer Provider to provide us with the winner’s list, which is why it may sometimes take a little longer to receive your prizes.Read More
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No, we do not have a Sportsbook section on Dreamz. We only offer Slot games and Live Casino games.Read More
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If you would like to set limits on your account, please visit our Play Safe page. There, you can choose any financial limit you’d like. Simply select the limit you want, specify the amount, and choose a time interval of 1 day, 1 week, or 1 month. If you wish to reduce your financial limits, the change will take effect immediately. However, if you want to remove or increase your…Read More
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To check your active limits, head over to the ‘ Play Safe ‘ section. You’ll see a green checkmark next to each limit that’s currently active. Tap on any of the limits to view more details about them.Read More
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Withdrawals are typically cancelled or declined if your deposit hasn’t been wagered at least three times, as outlined in our Terms & Conditions. If your withdrawal is cancelled, you’ll receive an email with the reason. However, if no reason is provided, the cancellation might be due to incorrect bank details. Please check your email to confirm if the cancellation was related to the wagering…Read More
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We do not charge any transaction fees. However, in rare cases, it may be applied by your bank.Read More
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We do not charge any transaction fees. However, in rare cases, it may be applied by your bank.Read More
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The available payment methods depend on the market you’re registered in. We offer a range of options tailored to each market, with some regions having more choices than others. To see which methods are available to you, simply go to the Deposit section while logged into your account. In most markets, we offer bank transfer and credit card deposits.Read More
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