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We do not offer bonuses or free spins for blog reviews or third-party website reviews like Trustpilot.Read More
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Question examples:Can I remove my cooling-off period? Can my cooling-off period be removed?Can you remove the cool off period? If a player with a cooling-off period on their account requests to have it reopened, you must inform them that we cannot reopen the account until the cooling-off period has expired. Once this period ends, the account will be reopened automatically.Read More
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To disconnect or log out of your account, open the Side Menu and select the “My Account” dropdown. From there, click on “Settings.” Once you’re in the Settings section of your account, you will find the Logout button that you can use.Read More
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Finding your free spins is easy! Just open our side menu and select the “My Account” dropdown. In this section, you’ll find “Bonuses,” where you can view all the bonuses available in your account. Ensure that the status of your bonus shows “Active,” and then you can open the game to enjoy your spins! Always important to advise the players to open the game…Read More
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For those wondering how to use their free bet or how to use the Sports Welcome offer. When you receive a Free Bet, you’ll be notified as soon as you open the Sports page — look out for a message showing your bonus and its expiry time. To use it: Choose your game, but make sure to follow the rules: Minimum odds of 2.00…Read More
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Example of questions coming from the players:Can I play from The Netherlands?Can I play from Canada? Can I play from Germany? If a player ever asks you if they can play from an specific country, please tell them the following: If you’re able to sign up, log in, and play, then you’re good to go! Some regions may be restricted, but if you have…Read More
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On our Daily Spins offer, you get 10 free spins every day — but you need to log in to your account to receive them! If you don’t log in, the spins won’t be added. You can also grab additional spins on your first deposit each day: Deposit €20–€49 for 30 extra spins Deposit €50–€199 for 75 extra spins Deposit €200+ for 30 Super…Read More
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We’re very sorry to share that Winny is closing down in the region of The Netherlands. This means that players from The Netherlands can no longer play or make deposits on the site. If you still have funds in your account, please make sure to withdraw them. But don’t worry — the fun continues! If you’re interested, there are some exciting offers waiting for…Read More
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We’re very sorry to share that Winny is closing down in the region of The Netherlands. This means that players from The Netherlands can no longer play or make deposits on the site. If you still have funds in your account, please make sure to withdraw them. But don’t worry — the fun continues! If you’re interested, there are some exciting offers waiting for…Read More
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When it’s time to verify your account, you will get notified via email, and our Verification Tool will appear in your cashier (deposit and withdrawal sections). You’ll be able to securely upload your documents directly through there. If you received an email requesting documents and the cashier is unavailable for you to upload them, please feel free to reply to the email with the…Read More
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