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After reviewing your account, we found that it does not currently meet the requirements for a goodwill bonus. We genuinely appreciate your loyalty and encourage you to stay updated on our ongoing promotions. Please ensure that you opt-in to receive emails with offers and promotions that may interest you.Read More
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Our cashback offer is based on the net losses from all slots bets made with real money. Every Thursday morning, you will receive 10% of your net losses back. The cashback is calculated from your gameplay during the week, from Thursday to Thursday, and there are no wagering requirements attached. Please note that cashback is not applicable to bets made on Live Casino, Table…Read More
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Looking for your favorite game? Try our fantastic search feature! You can easily search by game name, studio, collection, or even themes.Plus, check out our powerful filtering options! Filter by wild or bonus features, themes, and much more to find the perfect game that matches your style.Read More
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No, when a game round is interrupted, the current session will be restored once you open the game again unless it has already finished. In that case, any possible winnings have already been credited to your balance.If you fail to load your recent session, you can contact us at hey@instaslots.com for further assistance with the issue.Read More
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If you’re playing with bonus money and want to check how much you have left to wager before your bonus money turns into real cash, just head over to the ‘ My Bonus ‘ section and look under ‘Active Bonuses.’For bonuses with wagering requirements, like a welcome offer, you’ll see a progress bar showing your progress on meeting those requirements.Read More
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To send you an export of your personal data as requested, we’ll need to confirm your identity. Please send an email to hey@instaslots.com with the following information:– Full name– Date of birth– Address– Mobile phone number– Payment methods you’ve used on our platform– The games you’ve played the most with usWe take the protection of your personal data very seriously, which is why we…Read More
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To check your active limits, head over to the ‘ Play Safe ‘ section. You’ll see a green checkmark next to each limit that’s currently active.Tap on any of the limits to view more details about them.If you need more detailed information or have any questions, feel free to reach out to us at hey@instaslots.com .Read More
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It is solely the customer’s responsibility to provide truthful information upon registration.Please contact our customer support team by emailing verification@instaslots.com to have the account excluded from our services and prevent further gambling by the minor.Our legal team will review the case, and we may request some documentation to assist with the investigation. Thank you for your cooperation.Read More
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You always have access to our Terms & Conditions in the bottom of every page on instaslots.Here’s this link to get straight to our terms – https://instaslots.com/terms/Read More
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To update your address, please contact us at verification@instaslots.com with your new address and a government-issued document as Proof of Address.Read More
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