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No, when a game round is interrupted, the current session will be restored once you open the game again unless it has already finished. In that case, any possible winnings have already been credited to your balance.If you fail to load your recent session, please share any relevant information or screenshots and our team will investigate and get back to youRead More
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Every online slot uses a Random Number Generator (RNG) to ensure results are completely random and not influenced by previous spins. The RNG generates random numbers, which determine the symbols displayed when the reels stop. This means every spin has the same chance of winning. All reputable online slots are regulated and use RNGs that have been tested and certified for fairness by third-party…Read More
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If a game crashes while you’re playing, try restarting the game. In most cases, the round will resume from where it left off. If the round doesn’t continue automatically or the issue persists, be sure to include details such as the name of the game, the time the bet was placed, and the bet amount. If possible, attaching a screenshot will help speed up…Read More
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You can adjust your limits by visiting our “Play Safe” page in the sidebar menu. If you would like to completely remove a limit from your account, please email our team at hey@winny.com. Be sure to include details about why you are making this request. If you wish to reduce your financial limits, the change will take effect immediately. However, if you want to remove or increase your limits, a…Read More
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To check your active limits, head over to the ‘ Play Safe ‘ section. You’ll see a green checkmark next to each limit that’s currently active. Tap on any of the limits to view more details about them.Read More
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If you would like to set limits on your account, please visit our Play Safe page. There, you can choose any financial limit you’d like. Simply select the limit you want, specify the amount, and choose a time interval of 1 day, 1 week, or 1 month. If you wish to reduce your financial limits, the change will take effect immediately. However, if you want to remove or increase your limits, a…Read More
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The minimum deposit amount at Winny is typically €20 (or the equivalent in your currency). The exact minimum for each payment method can be found in the cashier when you’re making a deposit. For more details, please refer to the cashier.Read More
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The processing time for withdrawals at Winny depends on the payment method you choose. Usually, it takes 0-5 banking days for the funds to be transferred to your account after the withdrawal has been approved. If you have any questions about this, just let us know!Read More
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Depositing funds on Winny is easy! Just click the wallet icon next to your balance at the top right corner of the screen. Choose your preferred payment method, enter the amount you want to deposit, and follow the on-screen instructions. The minimum deposit is usually €20, but this can vary by payment method. Your funds should be added to your account instantly!Read More
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Currently, Winny does not support deposits using cryptocurrency. However, we offer alternative methods that you can explore on the deposit page.Read More
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