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If you’re playing with bonus money and want to check how much you have left to wager before your bonus money turns into real cash, just head over to the ‘ My Bonus ‘ section and look under ‘Active Bonuses.’For bonuses with wagering requirements, like a welcome offer, you’ll see a progress bar showing your progress on meeting those requirements. If you’re inquiring about…Read More
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To send you an export of your personal data as requested, we’ll need to confirm your identity. Please send an email to hey@instaslots.com with the following information:– Full name– Date of birth– Address– Mobile phone number– Payment methods you’ve used on our platform– The games you’ve played the most with usWe take the protection of your personal data very seriously, which is why we…Read More
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To check your active limits, head over to the ‘ Play Safe ‘ section. You’ll see a green checkmark next to each limit that’s currently active.Tap on any of the limits to view more details about them.If you need more detailed information or have any questions, feel free to reach out to us at hey@instaslots.com .Read More
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It is solely the customer’s responsibility to provide truthful information upon registration.Please contact our customer support team by emailing verification@instaslots.com to have the account excluded from our services and prevent further gambling by the minor.Our legal team will review the case, and we may request some documentation to assist with the investigation. Thank you for your cooperation.Read More
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You always have access to our Terms & Conditions in the bottom of every page on instaslots.Here’s this link to get straight to our terms – https://instaslots.com/terms/Read More
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To update your address, please contact us at verification@instaslots.com with your new address and a government-issued document as Proof of Address.Read More
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We have a standard withdrawal limit of €/$7,500 per week and €/$15,000 per month, unless a specific promotion says otherwise. Players at higher VIP levels might enjoy higher limits, but that’s at our discretion. If you happen to win more than €/$15,000, we may split the payout into monthly installments of up to €/$15,000 until the full amount is paid out.Read More
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We do not charge any transaction fees. However, in rare cases, it may be applied by your bank.Read More
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We do not charge any transaction fees. However, in rare cases, it may be applied by your bank.Read More
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Always double-check that you have sufficient funds in the bank account you’re trying to deposit from, and ensure that you complete all steps in the deposit process.Your deposit may also fail if you have an active limit on your account. You can review and adjust your limits in the ‘ Play Safe ‘ section.If neither of these resolves the issue, please contact us at…Read More
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