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At some point, we may request that you verify the payment methods you’ve used on instaslots, but you’re also welcome to verify them at any time.To do so, simply go to Verify Payment Methods nd follow the on-screen instructions. Please note that each payment method will have its own document requirements, so ensure you provide the necessary details for each.Photos of Credit Cards: Copies…Read More
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If a game crashes while you’re playing, try restarting the game. In most cases, the round will resume from where it left off.If the round doesn’t continue automatically or the issue persists, please contact our support team at hey@instaslots.com so we can investigate the issue with the game provider.Be sure to include details such as the name of the game, the time the bet…Read More
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Yes, you have the opportunity to reverse your withdrawal until we have approved your cashout.You may either go to the ‘ Deposit ‘ section to initiate a new deposit, and you’ll see the option to cancel your withdrawal in the top of the cashier.Read More
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The minimum deposit amount is displayed in the cashier for each payment method available. Generally, the minimum deposit is set at €20 (or the equivalent in your currency).Read More
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The minimum withdrawal amount is €20, or the equivalent in other currencies (listed per currency and payment method).For certain payment methods, the minimum withdrawal may be higher due to higher processing costs. Rather than passing on fees to players, we’ve chosen to increase the minimum limit for those methods.Read More
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When requesting a deposit or loss limit to be set, please state the time interval (daily, weekly, monthly) and the amount of the limit via Email or Live Chat. If you wish to reduce your financial limits, the change will take effect immediately. However, if you want to remove or increase your limits, a 24-hour ‘cooling-off’ period will apply, during which your original limit will remain in…Read More
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We require that all deposits be wagered at least three times before making a withdrawal. This is a standard practice in the online casino industry and is clearly stated in our Terms & Conditions. The purpose of this requirement is to help prevent anti-money laundering. The funds you deposit should be used for gaming purposes.Read More
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Deposits Not Added – Under 2 Hours– Deposits are usually added instantly, but occasionally, there may be a delay of up to 2 hours. If your deposit is pending for a short period of time, we recommend waiting a bit longer as it might still be processing.Deposits Not Added – Over 2 Hours– If it has been over 2 hours and your deposit has…Read More
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We aim to approve your withdrawal as quickly as possible, provided that you have wagered your deposit at least three (3) times. If we have requested account verification, your account must be verified before we can process your withdrawal.Please check your email inbox to see if you’ve received any requests from us regarding verification.If your account is already verified and you’ve met the wagering…Read More
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To deposit funds, simply click the wallet icon located next to your balance in the top right corner of the screen.Choose your preferred payment method and enter the amount you wish to deposit. The minimum and maximum amounts for each method will be displayed, though the general minimum deposit is €20 (or the equivalent in your currency).Follow the on-screen instructions to complete the deposit…Read More
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