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Withdrawals are typically cancelled or declined if your deposit hasn’t been wagered at least three times, as outlined in our Terms & Conditions. If your withdrawal is cancelled, you’ll receive an email with the reason. However, if no reason is provided, the cancellation might be due to incorrect bank details.Please check your email to confirm if the cancellation was related to the wagering requirement.…Read More
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Account verification is a standard process in online casinos to ensure a safe and secure gaming environment for all players. There are several key reasons why verification is required:Compliance with regulationsOnline casinos are legally required to verify the identity of players to comply with anti-money laundering (AML) and Know Your Customer (KYC) laws. This helps prevent fraud, identity theft, and other illegal activities.Protecting your…Read More
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To create an account, simply click the red ‘Play Now’ button and follow the instructions.You’ll be prompted to enter your phone number and receive an SMS code to verify it. After that, you’ll be asked to provide your email and personal details, such as your full name, date of birth, and address.Once completed, your account will be created, and you can start enjoying our…Read More
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You may close your account at any time, and there are a few different options available depending on your needs:Temporary Closure:You can temporarily suspend your account by navigating to the Play Safe section and selecting the option to suspend your account.If you choose a Cooling-Off period, you won’t be able to deposit or play games, and you’ll be excluded from all promotional offers. However,…Read More
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If you’re having trouble logging into your account, start by clearing your browser’s cache and cookies, then try logging in again.If that doesn’t resolve the issue, there could be other reasons:– Account Closure: If your account has been closed, you won’t be able to log in.– SMS not delivered: This could be just a small delay with the SMS; however, we advise you to restart…Read More
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Yes, instaslots is fully optimized for both mobile devices and PCs. While we don’t have a downloadable app, you can easily play by entering https://instaslots.com in your mobile browser.Read More
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Every online slot uses a Random Number Generator (RNG) to ensure results are completely random and not influenced by previous spins. The RNG generates random numbers, which determine the symbols displayed when the reels stop. This means every spin has the same chance of winning. All reputable online slots are regulated and use RNGs that have been tested and certified for fairness by third-party…Read More
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When playing with bonus funds, a maximum bet of €5 applies until the wagering requirements are fully met.Read More
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At some point, we may request that you verify the payment methods you’ve used on instaslots, but you’re also welcome to verify them at any time.To do so, simply go to Verify Payment Methods nd follow the on-screen instructions. Please note that each payment method will have its own document requirements, so ensure you provide the necessary details for each.Photos of Credit Cards: Copies…Read More
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If a game crashes while you’re playing, try restarting the game. In most cases, the round will resume from where it left off.If the round doesn’t continue automatically or the issue persists, please contact our support team at hey@instaslots.com so we can investigate the issue with the game provider.Be sure to include details such as the name of the game, the time the bet…Read More
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