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You can adjust your limits by visiting our “Play Safe” page in the sidebar menu. If you would like to completely remove a limit from your account, please email our team at hey@dreamz.com. Be sure to include details about why you are making this request. If you wish to reduce your financial limits, the change will take effect immediately. However, if you want to remove or increase your limits, a…Read More
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At Dreamz, each player is allowed to register only one account. If multiple accounts are detected, they will be closed immediately. This rule applies to accounts created by representatives, relatives, or any other third parties acting on your behalf. For full details, please refer to our Terms and Conditions.Read More
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If you need to change your phone number, it’s easy! Just go to the sidebar menu, click on “Profile,” and update your number there. If you’d prefer, you can email us at hey@dreamz.com with both your old and new numbers, and we’ll take care of the update for you.Read More
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No, you cannot create an account at Dreamz if you are underage. You must be at least 18 years old or meet the legal gambling age in your jurisdiction. Proof of age may be required.Read More
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At some point, we may request that you verify the payment methods you’ve used on Dreamz, but you’re also welcome to verify them at any time.To do so, simply go to Verify Payment Methods and follow the on-screen instructions. Please note that each payment method will have its own document requirements, so ensure you provide the necessary details for each. Photos of Credit Cards: Copies of…Read More
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You are able to verify your account whenever you want under the tab “Verification”.To get your profile verified, you’ll need to provide us with the following documents: ID Proof of address Payment Method Each document’s requirements are clearly described on the *Verification” page to ensure they meet our approval criteria. At some point we may request further documentation, in those cases we will reach…Read More
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Account verification is a standard process in online casinos to ensure a safe and secure gaming environment for all players. There are several key reasons why verification is required: Compliance with regulationsOnline casinos are legally required to verify the identity of players to comply with anti-money laundering (AML) and Know Your Customer (KYC) laws. This helps prevent fraud, identity theft, and other illegal activities.…Read More
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To ensure responsible gaming practices, all deposits at Dreamz must be wagered a minimum of three times before they can be withdrawn. This is a standard industry requirement to prevent anti-money laundering activities. The funds you deposit are intended for gaming purposes only. For more information, please refer to our Terms & Conditions or contact our support team. The requirement to wager deposits 3…Read More
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To ensure responsible gaming practices, all deposits at Winny must be wagered a minimum of three times before they can be withdrawn. This is a standard industry requirement to prevent anti-money laundering activities. The funds you deposit are intended for gaming purposes only. For more information, please refer to our Terms & Conditions or contact our support team. The requirement to wager deposits 3…Read More
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There is no limit to how much you can win from free spins. But keep in mind that our spins have a 5x wagering. This means you must wager 5 times the amount you won on your spins before you can withdraw any funds.Read More
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