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If you need some time off, you can take a short break from playing for a day, a week, or even a few months. During this break, you will still have access to your account, but you won’t be able to deposit funds, play, or receive promotional offers. Your account will automatically reactivate once the break period is over. However, if you’re looking to…
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You may close your account at any time, and there are a few different options available depending on your needs:Temporary Closure:You can temporarily suspend your account by navigating to the Play Safe section and selecting the option to suspend your account.If you choose a Cooling-Off period, you won’t be able to deposit or play games, and you’ll be excluded from all promotional offers. However,…
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It’s difficult to pinpoint the exact reason your account was blocked, but common causes include Responsible Gaming regulations or Anti-Money Laundering (AML) compliance.Please check your email for any communication from us. If we’ve requested additional documentation, you should have received a warning that your account could be blocked if we didn’t receive the necessary information in time. If that’s the case, simply follow the…
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