Category: Account – Chatform

You may close your account at any time, and there are a few different options available depending on your needs:Temporary Closure:You can temporarily suspend your account by navigating to the Play Safe section and selecting the option to suspend your account.If you choose a Cooling-Off period, you won’t be able to deposit or play games, and you’ll be excluded from all promotional offers. However,…

If you’re having trouble logging into your account, start by clearing your browser’s cache and cookies, then try logging in again.If that doesn’t resolve the issue, there could be other reasons:– Account Closure: If your account has been closed, you won’t be able to log in.– SMS not delivered: This could be just a small delay with the SMS; however, we advise you to restart…

It’s difficult to pinpoint the exact reason your account was blocked, but common causes include Responsible Gaming regulations or Anti-Money Laundering (AML) compliance.Please check your email for any communication from us. If we’ve requested additional documentation, you should have received a warning that your account could be blocked if we didn’t receive the necessary information in time. If that’s the case, simply follow the…