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If your games are not working, it may be due to a few different reasons:Location Mismatch: Ensure you are in the same country that you set as your profile country. If you are using a VPN, we recommend turning it off to resolve this issue.Closed Account: If your account is on cooling-off or closed, you won’t be able to play any games. Account Limits:…
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If a game crashes while you’re playing, try restarting the game. In most cases, the round will resume from where it left off. If the round doesn’t continue automatically or the issue persists, be sure to include details such as the name of the game, the time the bet was placed, and the bet amount. If possible, attaching a screenshot will help speed up…
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No, when a game round is interrupted, the current session will be restored once you open the game again unless it has already finished. In that case, any possible winnings have already been credited to your balance.If you fail to load your recent session, please share any relevant information or screenshots and our team will investigate and get back to you
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