Category: Dreamz General – Chatform
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This FAQ is to help players who want to reach out to us via email address. We have two main email addresses, depending on the type of request: Verification or DocumentsIf you have been asked to submit documents for account verification (e.g., proof of identity, proof of address, or payment method verification), please email them to verifications@dreamz.com. All Other InquiriesFor anything else — such…Read More
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It’s Pirots Week on Dreamz! We’re celebrating the launch of Pirots 4 (coming Thursday!) with a special daily promotion for our DE and FI players. Here’s how it works: 10 Free Spins every day just for logging in +100 extra Free Spins if you make a deposit Spins are available on different Pirots games each day: Game schedule: Monday – Pirots Tuesday – Pirots…Read More
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This article is meant to help with questions related to gaming provider tournaments, such as Pragmatic Play Tournaments, Drops & Wins, and others. Players can find full details about current tournaments by visiting: Our Promotions page: dreamz.com/promotions Or our Tournaments page: dreamz.com/tournaments There, they’ll see all active tournaments, including how to join, start/end times, prizes, and rules. In some cases, players can also view…Read More
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Live agents are available most days of the week from 07:00 to 19:00 UTC. Outside of these hours, our AI Assistant Fiona is available to help you with common questions and support requests. If your issue requires a human agent, you can leave a message or reach out via email and our team will get back to you as soon as they’re back online.Read More
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We’ve partnered with a select group of exclusive partners, offering special deals you won’t find anywhere else! By signing up through our exclusive offers page (https://dreamz.com/exclusive-offers/), you’ll unlock unique bonuses and promotions. Every partner we recommend is fair, fast, and reliable—so you can enjoy a top-notch gaming experience with peace of mind. Check it out and see if something catches your eye!Read More
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Our promotions vary throughout the year and are influenced by the seasons and festive holidays, as well as our team’s discretion. To ensure you don’t miss out, make sure you opt-in for offers and promotions under your ‘Preferences‘ in your account settings and please check our promotions page regularly. The main promotions we offer are the Welcome Offer and the Weekly Cashback. If you want…Read More
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Dreamz has a maximum betting limit when using bonus money and real money, as well as a maximum limit on bonus buys inside of the games. In this article, we’ll cover the details of these limits. Limit Details When playing with bonus money: It’s always important to first identify if the player is betting with real money or bonus money. If one player is…Read More
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You can find our promotions page by opening our sidebar menu or following the link: https://dreamz.com/promotions/ Also, make sure to opt in to receive our promotion and offer emails.Read More
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Yes, we do have a promotions page which you can access by opening our sidebar menu or following the link: https://dreamz.com/promotions/ Also, make sure to opt in to receive our promotion and offer emails.Read More
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Yes, Dreamz is fully optimized for both mobile devices and PCs. While we don’t have a downloadable app, you can easily play by entering https://dreamz.com in your mobile browser.Read More
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