Category: Slotmaster Account – Chatform
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To change your address, open the side menu and select the dropdown menu for “My Account. From there, you go to the “Profile” section, where you will have access to your account information and will be able to provide your new address. Please note that documents may be requested in the future to verify your address information.Read More
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(Also applies to: “How can I register?” / “How do I sign up on Betiro?”) Creating an account at Slotmaster is quick and easy! 🎉 Click the yellow “Sign Up” button on the homepage. Enter your email address and create a secure password. Provide your phone number. Fill in your personal details, including your first and last name and date of birth. Enter your full address, including street, city, postal code, and country. Review and accept the…Read More
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(Also applies to: “Can I update my phone number?” / “Where can I edit my contact details?”) To change your phone number, open the Side Menu and select “My Account.” From there, go to the “Profile” section. In the Profile section, you’ll see your account information, including your registered phone number. Simply enter your new number in the corresponding field and save the changes. Tip: Make sure to provide a valid and active phone number, as it…Read More
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(Also applies to: “How can I change my password?” / “I forgot my password — what should I do?”) If you’re logged in and want to create a new password: Open the Side Menu and select “My Account.” Go to the “Settings” section. Enter your current password, then your new password, and click “Save Changes.” If you’ve forgotten your password and need to reset it: Go to the Log In page. Just below the “Log In” button, click “Click here…Read More
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(Also applies to: “How can I turn marketing emails or SMS on/off?” / “How do I stop receiving promotional messages?”) You can easily update your communication preferences through your account settings: Open the Side Menu and select “My Account.” Go to the “Settings” section. Under “Communication,” you’ll see two options — Receive marketing emails and Receive marketing SMS. Use the toggles to enable or disable each option based on your preference. Your changes will take effect immediately, so…Read More
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(Also applies to: “Why do you need my personal details?” / “Why do I have to share my information?”) We request your personal data to help protect your account and ensure compliance with legal and regulatory requirements. This information helps us safeguard against misuse, identity theft, and unauthorised activity. Your details are treated with the utmost confidentiality and are never shared with third parties, except when required by law or regulatory authorities.…Read More
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(Also applies to: “Can I play if I’m under 18?” / “Can I register if I’m not old enough?”) No — you cannot create an account at Slotmaster if you are underage. You must be at least 18 years old, or meet the legal gambling age in your jurisdiction, whichever is higher. During verification, you may be asked to provide proof of age, and…Read More
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No — at Slotmaster, each player is only allowed to have one account. Creating or using more than one account (even under different names, emails, or personal details) is not permitted. If multiple accounts are detected, they will be closed immediately, and any associated bonuses or winnings may be forfeited. This rule also applies to accounts created by family members, representatives, or any third…Read More
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(Also applies to: “Can I play while using a VPN?” / “Is VPN allowed?” / “Can I hide my location?”) No — you may not use a VPN, proxy, or any other service or device that hides or alters your real location. Slotmaster requires all players to be physically located and legally resident in a jurisdiction where online gambling is permitted. Using a VPN…Read More
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(Also applies to: “Can you remove my personal data?” / “Can I request data deletion?” / “Can you erase all my information?”) We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. This includes meeting our legal, regulatory, tax, accounting, and reporting obligations. In some cases, we may need to keep certain data for…Read More
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