Category: Slotmaster Payments – Chatform

(Also applies to: “How can I add money to my account?” / “Where can I make a deposit?”) Depositing funds on Slotmaster is quick and simple! 💳 Click the Wallet icon next to your account balance. Enter the amount you’d like to deposit. Choose your preferred payment method and follow the on-screen instructions to complete the process. The minimum deposit amount is usually €20, although this can vary depending on the payment…

(Also applies to: “Do you email me when my withdrawal is processed?” / “Will I be notified when my cashout is approved?”) Yes — you’ll receive an email notification as soon as your withdrawal is approved by our team. Please keep an eye on your inbox (and spam/junk folder just in case). You can also track your withdrawal status anytime in Side Menu →…

(Also applies to: “Can I cancel my withdrawal?” / “How do I stop a withdrawal?”) Canceling a withdrawal request is quick and easy. Simply click on the Wallet button, where you’ll see any pending withdrawals displayed. Then, click on the “Cancel” option next to the withdrawal you wish to stop. Once canceled, the amount will be instantly returned to your account balance, and you’ll…

(Also applies to: “Where can I see my deposits?” / “How do I view my withdrawals?”) To check your transaction history, open the Side Menu and select “My Account.” From there, go to the “Activity” section. Inside the Activity section, use the drop-down menu to select “Transactions.” This page displays all your deposits and withdrawals, including details such as: Amount Date Status Transaction ID…

Changing payment methods on Slotmaster is quite a simple process, and we’d be happy to guide you through it! First, click the wallet icon located next to your account balance at the top of the page. Then, enter the amount you wish to deposit and choose your new, preferred payment method from the available options. Carefully enter any required details (such as card or…

(Also applies to: “Do you charge fees for withdrawals?” / “Will I pay extra to cash out?”) Wherever possible, Slotmaster does not charge any fees for deposits or withdrawals. However, in some situations, fees may apply — for example, when using certain payment methods or when a foreign currency conversion is involved. If any fee applies, we will always do our best to notify…

(Also applies to: “Why was my withdrawal declined?” / “Why didn’t my cashout go through?”) A withdrawal may fail or remain unprocessed for several reasons. The most common ones include: Missing beneficiary name: Your First and Last name may not have been entered in the “Beneficiary” field. Third-party account: You may be trying to withdraw to a payment account not registered in your own…

(Also applies to: “When will I receive my withdrawal?” / “Why is my withdrawal pending?”) Withdrawals at Slotmaster are usually processed instantly. However, in rare cases where a manual review is required, the processing time on our side may take up to 24 hours. Once your withdrawal has been approved, the time it takes for the funds to reach your bank depends on your…

Please allow up to 10 minutes for your deposit to be processed. If more than 10 minutes have passed and you have been charged, but the funds still haven’t appeared in your Slotmaster account, please send us a proof of payment so we can review the transaction. You can email your proof to hey@slotmaster.com. The document should show the amount, date, and transaction reference…

(Also applies to: “Why is my card not working?” / “Why can’t I deposit with my card?”) A card deposit may be declined for several different reasons. Some of the most common ones include: Missing beneficiary name: You may not have entered your First and Last name in the “Beneficiary” field. Expired card: Your card may no longer be valid. Insufficient funds: Your bank…