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(Also applies to: “Do you email me when my withdrawal is processed?” / “Will I be notified when my cashout is approved?”) Yes — you’ll receive an email notification as soon as your withdrawal is approved by our team. Please keep an eye on your inbox (and spam/junk folder just in case). You can also track your withdrawal status anytime in Side Menu →…
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(Also applies to: “Can I cancel my withdrawal?” / “How do I stop a withdrawal?”) Canceling a withdrawal request is quick and easy. Simply click on the Wallet button, where you’ll see any pending withdrawals displayed. Then, click on the “Cancel” option next to the withdrawal you wish to stop. Once canceled, the amount will be instantly returned to your account balance, and you’ll…
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(Also applies to: “Why was my withdrawal declined?” / “Why didn’t my cashout go through?”) A withdrawal may fail or remain unprocessed for several reasons. The most common ones include: Missing beneficiary name: Your First and Last name may not have been entered in the “Beneficiary” field. Third-party account: You may be trying to withdraw to a payment account not registered in your own…
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(Also applies to: “When will I receive my withdrawal?” / “Why is my withdrawal pending?”) Withdrawals at Slotmaster are usually processed instantly. However, in rare cases where a manual review is required, the processing time on our side may take up to 24 hours. Once your withdrawal has been approved, the time it takes for the funds to reach your bank depends on your…
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(Also applies to: “What’s the smallest amount I can cash out?” / “Do you have a minimum withdrawal limit?”) The minimum withdrawal amount at Slotmaster is €50, or the equivalent in your local currency.
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(Also applies to: “What is the maximum I can withdraw?” / “Are there withdrawal limits?”) Yes, Betiro has default withdrawal limits in place to ensure secure and efficient processing of transactions. The maximum withdrawal amount is €4,000 per day, €10,000 per week, and €20,000 per month (or the equivalent in your local currency). These limits follow a rolling time period, which means they don’t reset at midnight or on…
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(Also applies to: “Why do you have my bank details?” / “How did you get my bank account information?”) We only have access to your bank account number if you have previously provided it to us — for example, when you made a withdrawal request or added your bank details as a payment method. If some time has passed, you may simply not remember…
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