Category: Winny Account – Chatform

If a player no longer has access to the email registered to their account and needs to change it to a new one, please let them know that, unfortunately, we do not currently have the option to change their email address. They will need to keep using the existing email to access their account.

If you recently attempted to access your account by making a deposit and are unable to log in, this may be due to the pending confirmation of your deposit. We recommend checking your inbox for the confirmation email. Please follow the instructions in that email to receive the funds in your account and gain access again. If this does not apply to you, we…

If you need some time off, you can take a short break from playing for a day, a week, or even a few months. During this break, you will still have access to your account, but you won’t be able to deposit funds, play, or receive promotional offers. Your account will automatically reactivate once the break period is over. However, if you’re looking to…

1. Go to the Login pageClick on ‘Login’ to navigate to the screen where you typically enter your credentials. 2. Select ‘Forgot password?’Instead of entering your details, click the ‘Forgot password?’ link located below the login fields. 3. Enter your account emailInput the email address associated with your account and submit. You’ll then receive an email with a link to reset your password. 4.…

No, you cannot create an account at Winny if you are underage. You must be at least 18 years old or meet the legal gambling age in your jurisdiction. Proof of age may be required.

If you need to change your phone number, it’s easy! Just go to the sidebar menu, click on “Profile,” and update your number there. If you’d prefer, you can email us at hey@winny.com with both your old and new numbers, and we’ll take care of the update for you.

At Winny, each player is allowed to register only one account. If multiple accounts are detected, they will be closed immediately. This rule applies to accounts created by representatives, relatives, or any other third parties acting on your behalf. For full details, please refer to our Terms and Conditions.

You may not use a VPN, proxy or similar services or devices that mask or manipulate the identification of your real location, as you must be resident in a jurisdiction that allows gambling.

As stated under our Terms and Conditions both, you and the Casino can decide to have your Player Account closed at any time. Following the closure of your account, we will retain your personal data on record for as long as required by law. This data shall only be used should it be required by competent authorities. You can have more info by following…

To send you an export of your personal data as requested, we’ll need to confirm your identity. Please send an email to hey@winny.com with the following information: – Full name:– Date of birth:– Address:– Mobile phone number:– Payment methods you’ve used on our platform:– The games you’ve played the most with us: We take the protection of your personal data very seriously, which is why we…