It’s difficult to pinpoint the exact reason your account was blocked, but common causes include Responsible Gaming regulations or Anti-Money Laundering (AML) compliance. Please check your email for any communication from us. If we’ve requested additional documentation, you should have received a warning that your account could be blocked if we didn’t receive the necessary information in time. If that’s the case, simply follow…
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You may close your account at any time, and there are a few different options available depending on your needs: Temporary Closure:You can temporarily suspend your account by navigating to the Play Safe section and selecting the option to suspend your account. If you choose a Cooling-Off period, you won’t be able to deposit or play games, and you’ll be excluded from all promotional offers. However, you…
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