DE – Why haven’t I received any cashback?

If a player did not receive cashback, several reasons could apply. If any of the reasons below apply to you, we will investigate further.

Profit: Cashback is calculated by taking your total deposit amount and subtracting your total withdrawal amount (including any outstanding amounts) along with your account balance for the specified period. This means that if you withdrew more than you deposited, you will not qualify for cashback.

Closed Account: The cashback is available only to active players. If you were on a Self-Exclusion or Cooling Off period during the cashback day, you will not qualify for this offer. To be eligible for cashback, ensure your account is active on the specified payday.

You can find the Terms and Conditions of the offer by following the link: https://winny.com/terms/bonus

Not yet time for Payout: Our cashback is paid weekly on Thursdays at 10:00 AM UTC to all qualified players.