If a Finnish player asks us if they need to verify their account or if they need to provide any documents to withdraw their winnings, we advise them that as a Trustly player, their account is created using their Bank ID, which has already verified their identity. Therefore, they do not need to complete any additional verification at this stage. However, please note that documents may be requested at any time during their time with us. For more information, they can refer to our Terms and Conditions.