You may close your account at any time, and there are a few different options available depending on your needs:
Temporary Closure:
You can temporarily suspend your account by navigating to the Play Safe section and selecting the option to suspend your account.
If you choose a Cooling-Off period, you won’t be able to deposit or play games, and you’ll be excluded from all promotional offers. However, you will still have access to withdraw any remaining funds. The Cooling-Off period is applied immediately, and once it expires, your account will be automatically re-opened.
Alternatively, you can choose Self-Exclusion to take a longer break from gambling. This option is ideal if you want to restrict your play or if gambling is no longer just fun and entertainment. During the self-exclusion period, you won’t be able to access your account at all. Once the period ends, your account will automatically be re-opened.
Permanent Closure:
If you wish to close your account permanently, please contact our support team at hey@instaslots.com for further assistance.