(Also applies to: “How do I take a break from playing?” / “How can I close my account?”)
If you need some time off, you can choose to take a temporary break from playing. This break can last for a day, a week, or even a few months, depending on what works best for you.
During this period, you will still be able to log in and access your account, but you won’t be able to deposit, play, or receive promotional offers. Once the selected break period ends, your account will automatically reactivate.
If you prefer to step away for a longer period, you can request to close your account indefinitely. This means you will no longer be able to log in or play, unless specific reactivation rules apply under our Responsible Gaming policy.
Tip: If you’d like us to apply a temporary break or an indefinite closure to your account, we can escalate your request to our Responsible Gaming Team to help you with the process.