When and why do I have to verify my account?

You don’t need to verify your account when you first sign up and start playing with us. When verification is needed, you’ll receive an email notification, and the Verification Tool will appear in your cashier (deposit section), where you can securely upload the required documents.

As a licensed gaming operator, we’re required to verify the personal details you provide. This process is important for a few reasons:

  • To protect you and your account from identity theft
  • To ensure the safety and efficiency of all financial transactions
  • To comply with legal and regulatory obligations

In addition, we occasionally perform periodic, random checks on accounts as an added security measure to keep your experience safe and fair.