When and why do I have to verify my account?

(Also applies to: “Why do you need my documents?” / “Do I need to verify my account to play?”)

You don’t need to verify your account immediately after signing up — you can start playing right away. When verification is required, you’ll receive an email notification, and the Verification Tool will appear in your Cashier (Deposit section), where you can securely upload your documents.

As a licensed gaming operator, we are required to verify your personal details for several important reasons:

  • To protect your identity and prevent unauthorized access
  • To ensure the security and efficiency of financial transactions
  • To comply with legal and regulatory obligations
  • To maintain a safe and fair playing environment

In some cases, we may also perform periodic or random checks on accounts as part of our standard security procedures.

Tip: Always make sure your account information matches your verification documents to avoid delays when verification is requested.