If you have received free spins from us and encountered any activation error, it may be due to a few different reasons:
Location Mismatch
Ensure you are in the same country that you set as your profile country. If you are using a VPN, we recommend turning it off to resolve this issue.
Closed Account
If your account is on a cooling-off or closed, free spins cannot be activated. Your account must be open to activate and use your free spins.
Technical Issue
Always double-check your connection, and it’s also advised to clear the cache and cookies of your browser to try again.
If the issue persists and the above reasons do not apply to you. We can further investigate the issue