Withdrawals are typically cancelled or declined if your deposit hasn’t been wagered at least three times, as outlined in our Terms & Conditions. If your withdrawal is cancelled, you’ll receive an email with the reason. However, if no reason is provided, the cancellation might be due to incorrect bank details.
Please check your email to confirm if the cancellation was related to the wagering requirement. If no reason is mentioned in the email, let us know and our team will investigate and reach out back to you.