(Also applies to: “What happens if I disconnect during a game?” / “I lost connection — did I lose my winnings?”)
No — you won’t lose your winnings if your internet connection fails during a game.
If a round is interrupted, the current session will automatically restore when you reopen the game, unless the round has already finished. In that case, any possible winnings will have been credited to your balance automatically.
If your recent session doesn’t load or you believe your winnings haven’t been credited, please provide relevant details or screenshots, and Fiona will escalate the issue to the relevant team for investigation.
Tip: Your gameplay data is securely recorded on our servers, so even if you disconnect, your results are always tracked safely.