Author: Linus Eriksson
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We aim to approve your withdrawal as quickly as possible, provided that you have wagered your deposit at least three (3) times. If we have requested account verification, your account must be verified before we can process your withdrawal.Please check your email inbox to see if you’ve received any requests from us regarding verification.If your account is already verified and you’ve met the wagering…Read More
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To deposit funds, simply click the wallet icon located next to your balance in the top right corner of the screen.Choose your preferred payment method and enter the amount you wish to deposit. The minimum and maximum amounts for each method will be displayed, though the general minimum deposit is €20 (or the equivalent in your currency).Follow the on-screen instructions to complete the deposit…Read More
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The processing time for your withdrawal depends on the payment method you select. Generally, we expect the funds to reach your account within 0-5 banking days after your withdrawal has been approved.Read More
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The available payment methods depend on the market you’re registered in. We offer a range of options tailored to each market, with some regions having more choices than others. To see which methods are available to you, simply go to the Deposit section while logged into your account. Payment methods can change over time. If you can’t find a certain payment method, it means…Read More
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It’s difficult to pinpoint the exact reason your account was blocked, but common causes include Responsible Gaming regulations or Anti-Money Laundering (AML) compliance.Please check your email for any communication from us. If we’ve requested additional documentation, you should have received a warning that your account could be blocked if we didn’t receive the necessary information in time. If that’s the case, simply follow the…Read More
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Wagering requirements refer to the total amount of money you need to bet before you’re able to withdraw funds from your account. These requirements ensure that players actively engage in the games, rather than depositing and immediately cashing out.At instaslots, most of our bonuses are free from wagering requirements. However, some bonuses may include specific wagering conditions, which means you’ll need to meet these…Read More
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1. Go to the Login pageClick on ‘Login’ to navigate to the screen where you typically enter your credentials.2. Select ‘Forgot password?’Instead of entering your details, click the ‘Forgot password?’ link located below the login fields.3. Enter your account emailInput the email address associated with your account and submit. You’ll then receive an email with a link to reset your password.4. Reset your passwordClick…Read More
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If you have received free spins from us and encounter the error code “Failed to activate,” it may be due to a few different reasons:Location MismatchEnsure you are in the same country that you set as your profile country. If you are using a VPN, we recommend turning it off to resolve this issue.Closed AccountIf your account is on cooling-off or closed, free spins…Read More
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You are able to verify your account whenever you want under the tab “Verification”.To get your profile verified, you’ll need to provide us with the following documents: – ID– Proof of address Each document’s requirements are clearly described on the *Verification” page to ensure they meet our approval criteria.At some point we may request further documentation, in those cases we will reach out to…Read More
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When you make a withdrawal, there are two steps: our approval and processing by the payment provider. Our Approval TimeWe typically review and approve withdrawals within 3 hours. However, at night, it might take a bit longer, and any withdrawals still pending will be reviewed the following morning. Processing Time by Payment ProviderAfter we approve it, the payment provider handles the rest. The time…Read More
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