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To send you an export of your personal data as requested, we’ll need to confirm your identity. Please send an email to hey@winny.com with the following information: – Full name:– Date of birth:– Address:– Mobile phone number:– Payment methods you’ve used on our platform:– The games you’ve played the most with us: We take the protection of your personal data very seriously, which is why we…

It is solely the customer’s responsibility to provide truthful information upon registration. Please contact our customer support team by emailing verification@winny.com to have the account excluded from our services and prevent further gambling by the minor.Our legal team will review the case, and we may request some documentation to assist with the investigation. Thank you for your cooperation.

To update your address, please share your new address and a government-issued document as proof of address. Or contact us at verification@winny.com. Our team will check your document and make the necessary changes as requested.

It’s difficult to pinpoint the exact reason your account was blocked, but common causes include Responsible Gaming regulations or Anti-Money Laundering (AML) compliance. Please check your email for any communication from us. If we’ve requested additional documentation, you should have received a warning that your account could be blocked if we didn’t receive the necessary information in time. If that’s the case, simply follow…

To create an account, simply click the purple ‘Open Account’ button and follow the instructions.You’ll be prompted to enter your email, set a password, and provide personal details such as your full name, contact information, and address.Next, accept the Terms & Conditions, Privacy & Cookie Policy, and confirm that you are over 18 years old. You can also customize your notification settings at this stage. Once completed,…

You may close your account at any time, and there are a few different options available depending on your needs: Temporary Closure:You can temporarily suspend your account by navigating to the Play Safe section and selecting the option to suspend your account. If you choose a Cooling-Off period, you won’t be able to deposit or play games, and you’ll be excluded from all promotional offers. However, you…

If you’re having trouble logging into your account, start by clearing your browser’s cache and cookies, then try logging in again. If that doesn’t resolve the issue, there could be other reasons: – Account Closure: If your account has been closed, you won’t be able to log in.– Incorrect Password: You may be entering the wrong password. Try resetting your password and logging in again.

You are able to verify your account whenever you want under the tab “Verification”.To get your profile verified, you’ll need to provide us with the following documents:– ID– Proof of addressEach document’s requirements are clearly described on the Verification page to ensure they meet our approval criteria.At some point we may request further documentation, in those cases we will reach out to you.Please visit https://winny.com/account/verification/ to upload these…

At some point, we may request that you verify the payment methods you’ve used on Winny, but you’re also welcome to verify them at any time.To do so, simply go to Verify Payment Methods nd follow the on-screen instructions. Please note that each payment method will have its own document requirements, so ensure you provide the necessary details for each. Photos of Credit Cards: Copies of the…

Account verification is a standard process in online casinos to ensure a safe and secure gaming environment for all players. There are several key reasons why verification is required: Compliance with regulationsOnline casinos are legally required to verify the identity of players to comply with anti-money laundering (AML) and Know Your Customer (KYC) laws. This helps prevent fraud, identity theft, and other illegal activities.…